Get in Touch with the NutriPeak Support Team
Whether you have a question about a specific supplement, need help with your order, or simply want to learn more about our sourcing, we are here to help. Our dedicated support team is based in our Leeds office and is ready to provide the information you need. We aim to respond to all inquiries within one business day, ensuring you get the support you deserve.
Telephone Support
Sometimes it is easier to speak with a real person. You can call our support line during standard business hours. Our team is trained to handle a variety of requests, from technical issues with the website to detailed questions about our product formulations.
+44 113 496 7350Mon–Fri · 9:00–18:00
Email Communication
For non-urgent matters or detailed product questions, send us an email. This is an excellent way to share feedback or request more information about our quality standards and sourcing policies. We monitor this inbox throughout the day.
[email protected]Response within 1 business day
Our Physical Location
If you prefer traditional correspondence, you can reach us at our headquarters in Leeds. While we do not have a retail showroom at this address, our administrative and support teams operate from here daily to ensure the smooth running of our online store.
12 Park RowLeeds LS1 5HD
United Kingdom
Send Us a Message
For the fastest response, we recommend using our online contact form. Please provide as much detail as possible, including your order number if applicable. This allows our team to review your history and provide a more accurate and helpful response to your specific situation.
Delivery Assistance
If you are contacting us regarding a delivery, please have your tracking number ready. We work closely with our couriers to resolve any delays or issues as quickly as possible. Our goal is to ensure your supplements arrive safely and on time, every time you order.
Shipping PolicyReturns & Refunds
Need to return an item? Our returns process is straightforward. Review the policy for eligibility, timeframes, and how to arrange a return label before reaching out.
View Returns PolicyStock NutriPeak in Your Shop
NutriPeak also works with local health shops and wellness centers. If you are interested in stocking our products or placing a bulk order for your organization, please contact our business development team through the main contact form. We offer competitive rates for professional partners and can tailor orders to fit your shelf space and customer base.
Select the wholesale subject in the form above and include your business name, registered address, and the product lines you are interested in. Our team will follow up with available quantities and pricing.
Before You Reach Out
A few common questions our Leeds support team receives. If your situation is not covered here, send us a message and we will get back to you within one business day.
How quickly will I get a reply?
We aim to respond to all inquiries within one business day. Emails sent after 18:00 on Friday will receive a reply on the following Monday. If your matter is urgent, calling our support line during business hours is the fastest route.
What should I include about my order?
Include your order number and the email address used at checkout. If your question is about a delivery, add the tracking number so we can check the status with the courier while we review your message.
Can I visit your Leeds address to pick up an order?
Our Park Row address is an administrative office, not a retail showroom. All orders ship from our fulfilment partner and arrive by courier. If you have a specific collection request, contact us first and we will let you know what is possible.
Where can I find ingredient and sourcing details?
Each product page lists the full ingredient breakdown and format. For sourcing questions beyond what is shown on the product page, email [email protected] and our team can share additional context about suppliers and quality standards.
Still Need Help Finding the Right Supplement?
Browse the full catalog or read through our shipping and returns policies. Our team is one message away if you need a recommendation.